Day 109 of 215

Day 109: Opened Box, No Refund?

At a small computer shop, Junyoung (A), a young customer, brings back a graphics card he bought from the shop's online store, and talks to Mr. Choi (B), the owner.

How to study this lesson 4 steps

Read the situation under the title. It says who is talking and how they know each other, which decides how politely they speak.
Read the dialogue line by line with its translation, until every line makes sense. Still learning Hangul? Tick Romanization to see how each line sounds, but read the Korean first.
Download the Anki deck below and review it every day. It has every line of today's dialogue. Review earlier decks too when Anki asks you to.
Spend at least 30 minutes listening to native Korean, for example from the Resources page. It doesn't matter if you don't understand it yet.

Dialogue

Audio recordings are on the way. For now, each lesson is the dialogue with its English translation.

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A 사장님, 여기서 온라인으로 산 그래픽 카드 환불하고 싶어서요.

Sajangnim, yeogiseo ollaineuro san geuraepik kadeu hwanbulhago sipeoseoyo.

Excuse me, I'd like a refund on a graphics card I bought from your online store.
B 아, 네. 무슨 문제 있으세요?

A, ne. Museun munje isseuseyo?

Ah, okay. Is there a problem with it?
A 제품은 괜찮은데 제 컴퓨터에 안 들어가요. 상자는 벌써 뜯었고요.

Jepumeun gwaenchaneunde je keompyuteoe an deureogayo. Sangjaneun beolsseo tteudeotgoyo.

The card's fine, but it doesn't fit in my computer. And I've already opened the box.
B 아이고, 포장을 뜯으면 안 되는데요. 홈페이지에 "개봉 후 환불 불가"라고 쓰여 있을 텐데요.

Aigo, pojangeul tteudeumyeon an doeneundeyo. Hompeijie "gaebong hu hwanbul bulga"rago sseuyeo isseul tendeyo.

Oh dear, you weren't supposed to open it. It should say "No refunds once opened" on the website.
A 그래도 인터넷으로 산 건 일주일 안에 환불되지 않아요?

Geuraedo inteoneseuro san geon iljuil ane hwanbuldoeji anayo?

Still, can't you get a refund on anything bought online within a week?
B 음... 맞아요. 확인하려고 뜯은 건 괜찮죠. 흠집만 나면 안 돼요.

Eum... majayo. Hwaginharyeogo tteudeun geon gwaenchanchyo. Heumjimman namyeon an dwaeyo.

Hmm... you're right. Opening it to check it is fine. It just mustn't be scratched.
A 흠집은 없어요. 안 들어가서 설치도 못 했어요.

Heumjibeun eopseoyo. An deureogaseo seolchido mot haesseoyo.

There isn't a scratch on it. It didn't fit, so I couldn't even install it.
B 그럼 환불해 드릴게요. 근데 그래픽 카드는 있어야 할 텐데요. 다른 걸로 찾아 드릴까요?

Geureom hwanbulhae deurilgeyo. Geunde geuraepik kadeuneun isseoya hal tendeyo. Dareun geollo chaja deurilkkayo?

Then I'll give you a refund. But you'll still need a graphics card, won't you? Shall I find you another one?
A 네, 제 케이스에 들어가는 걸로요. 케이스가 좀 작아요.

Ne, je keiseue deureoganeun geolloyo. Keiseuga jom jagayo.

Yes, one that fits my case. It's a bit small.
B 그럼 이 모델이요. 작은데 성능은 거의 같고, 만 원 더 싸요.

Geureom i moderiyo. Jageunde seongneungeun geoui gatgo, man won deo ssayo.

Then this one. It's smaller, but it performs almost the same, and it's ten thousand won cheaper.
A 만 원이나요? 안 들어가서 다행이네요.

Man woninayo? An deureogaseo dahaengineyo.

Ten thousand won cheaper? Good thing the other one didn't fit, then.

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