Day 154: Internet Down for Four Days

Dialogue

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1. 1

   A 오늘도 안 돼? 벌써 나흘째야.

   Oneuldo an dwae? Beolsseo naheuljjaeya.

   Still not working today? It's been four days.

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2. 2

   B 응, 공유기 불이 계속 빨간색이야. 껐다 켜도 똑같아.

   Eung, gongyugi buri gyesok ppalgansaegiya. Kkeotda kyeodo ttokgata.

   No, the router light is still red. Turning it off and on doesn't help.

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3. 3

   A 나 오늘 회의를 카페에서 했잖아. 옆 테이블에서 아기가 계속 우는 통에 말이 하나도 안 들렸어.

   Na oneul hoeuireul kapeeseo haetjana. Yeop teibeureseo agiga gyesok uneun tonge mari hanado an deullyeosseo.

   I had my meeting at a café today, remember? A baby at the next table kept crying, so I couldn't hear a word.

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4. 4

   B 나는 휴대폰 핫스팟이 자꾸 끊기는 통에 이번 주에만 회의를 두 번 놓쳤어.

   Naneun hyudaepon hatseupasi jakku kkeunkineun tonge ibeon jueman hoeuireul du beon notchyeosseo.

   With my phone hotspot cutting out, I've missed two meetings this week alone.

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5. 5

   A 이건 일을 할래야 할 수가 없잖아. 그냥 계약 취소하고 다른 회사로 바꾸자.

   Igeon ireul hallaeya hal suga eopjana. Geunyang gyeyak chwisohago dareun hoesaro bakkuja.

   We can't work even if we want to. Let's just cancel the contract and switch providers.

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6. 6

   B 근데 약정이 아직 1년 남아서 위약금이 꽤 나올걸.

   Geunde yakjeongi ajik 1nyeon namaseo wiyakgeumi kkwae naolgeol.

   But there's still a year left on the contract, so the cancellation fee would probably be pretty big.

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7. 7

   A 고장은 저쪽 잘못인데 손해는 우리가 보고, 위약금까지 내라고? 너무 억울하잖아.

   Gojangeun jeojjok jalmosinde sonhaeneun uriga bogo, wiyakgeumkkaji naerago? Neomu eogulhajana.

   The outage is their fault, we're the ones losing out, and now we have to pay a cancellation fee? That's so unfair.

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8. 8

   B 그러니까 한 번만 더 전화해 보자. 이번엔 할 말을 미리 정리해서.

   Geureonikka han beonman deo jeonhwahae boja. Ibeonen hal mareul miri jeongnihaeseo.

   That's why we should call one more time. And this time, work out what to say beforehand.

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9. 9

   A 지난번에도 기사님 보내 준다고 해 놓고 안 왔잖아.

   Jinanbeonedo gisanim bonae jundago hae noko an watjana.

   Last time they said they'd send a technician too, and then nobody came.

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10. 10

    B 그러니까 그것까지 다 말하는 거야. 날짜랑 시간, 상담원 이름까지 적어 놨지?

    Geureonikka geugeotkkaji da malhaneun geoya. Naljjarang sigan, sangdamwon ireumkkaji jeogeo nwatji?

    Exactly, so we tell them all of that as well. You wrote down the dates, the times and even the agents' names, right?

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11. 11

    A 응, 다 메모해 놨어. 접속이 안 되는 화면도 날마다 캡처해 뒀고.

    Eung, da memohae nwasseo. Jeopsogi an doeneun hwamyeondo nalmada kaepcheohae dwotgo.

    Yeah, I noted it all down. And I took screenshots every day showing we couldn't connect.

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12. 12

    B 좋아. 그게 다 증거야. 사흘 넘게 서비스를 못 받았으니까 위약금 없이 해지해 달라고 요구하자.

    Joa. Geuge da jeunggeoya. Saheul neomge seobiseureul mot badasseunikka wiyakgeum eopsi haejihae dallago yoguhaja.

    Good. That's all evidence. We haven't had service for more than three days, so we demand to cancel without the fee.

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13. 13

    A 안 된다고 하면?

    An doendago hamyeon?

    And if they say no?

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14. 14

    B 그럼 고객센터 말고 소비자원에 신고하겠다고 하는 거지.

    Geureom gogaeksenteo malgo Sobijawone singohagetdago haneun geoji.

    Then we tell them we'll report it to the Consumer Agency instead of going through customer service.

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15. 15

    A 오, 너 오늘 좀 무섭다. 좋아, 전화는 네가 해. 나는 옆에서 메모를 읽어 줄게.

    O, neo oneul jom museopda. Joa, jeonhwaneun nega hae. Naneun yeopeseo memoreul ilgeo julge.

    Whoa, you're a little scary today. Okay, you make the call. I'll read out the notes next to you.

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16. 16

    B 스피커폰으로 하자. 휴대폰 데이터라도 되니까 다행이다.

    Seupikeoponeuro haja. Hyudaepon deiteorado doenikka dahaengida.

    Let's put it on speaker. At least our phone data still works.

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