Day 19: The Same Rattle After Repairs

Dialogue

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1. 1

   B 어서 오십시오. 무엇을 도와드릴까요?

   Eoseo osipsio. Mueoseul dowadeurilkkayo?

   Welcome. How can I help you?

   Line 1
2. 2

   A 지난주에 여기서 차를 고쳤는데요. 뒤에서 덜컹거리는 소리가 또 나요. 차 번호는 12가 3456이에요.

   Jinanjue yeogiseo chareul gochyeonneundeyo. Dwieseo deolkeonggeorineun soriga tto nayo. Cha beonhoneun 12ga 3456ieyo.

   I had my car repaired here last week. That rattling noise from the back has started again. The plate number is 12GA 3456.

   Line 2
3. 3

   B 잠시만 기다려 주십시오. 확인해 보니 지난주 화요일에 뒤쪽 부품을 교체했군요.

   Jamsiman gidaryeo jusipsio. Hwaginhae boni jinanju hwayoire dwijjok bupumeul gyochehaetgunyo.

   One moment, please. Let me check... Yes, we replaced a part at the rear last Tuesday.

   Line 3
4. 4

   A 맞아요. 근데 수리하고 사흘 만에 똑같은 소리가 다시 났어요.

   Majayo. Geunde surihago saheul mane ttokgateun soriga dasi nasseoyo.

   That's right. But three days after the repair, the exact same noise came back.

   Line 4
5. 5

   B 저희 정비사들이 수리 후에 시험 운전까지 했습니다. 혹시 다른 곳에서 나는 소리가 아닐까요?

   Jeohui jeongbisadeuri suri hue siheom unjeonkkaji haetseumnida. Hoksi dareun goseseo naneun soriga anilkkayo?

   Our mechanics even took it for a test drive after the repair. Could the noise be coming from somewhere else?

   Line 5
6. 6

   A 아니에요. 같은 자리에서 같은 소리가 나요. 오늘은 정식으로 문제를 제기하고자 왔습니다.

   Anieyo. Gateun jarieseo gateun soriga nayo. Oneureun jeongsigeuro munjereul jegihagoja watseumnida.

   No. It's the same noise from the same spot. Today I've come to make a formal complaint.

   Line 6
7. 7

   B 알겠습니다. 불편을 드려서 죄송합니다.

   Algetseumnida. Bulpyeoneul deuryeoseo joesonghamnida.

   I understand. I'm sorry for the inconvenience.

   Line 7
8. 8

   A 수리비를 20만 원이나 냈는데 또 이러면 곤란해요. 출퇴근할 때 차가 꼭 필요하거든요.

   Suribireul 20man wonina naenneunde tto ireomyeon gollanhaeyo. Chultoegeunhal ttae chaga kkok piryohageodeunyo.

   I paid 200,000 won for the repair, and I can't have it doing this again. I really need the car to get to work.

   Line 8
9. 9

   B 그럼 이번 재점검은 무료로 해 드리겠습니다. 원인을 정확히 확인하고자 뒤쪽 전체를 살펴보겠습니다.

   Geureom ibeon jaejeomgeomeun muryoro hae deurigetseumnida. Wonineul jeonghwaki hwaginhagoja dwijjok jeonchereul salpyeobogetseumnida.

   Then we'll do the re-inspection free of charge. To pin down the exact cause, we'll go over the whole rear of the car.

   Line 9
10. 10

    A 오래 걸려요? 차가 없으면 출근을 못 하는데요.

    Orae geollyeoyo? Chaga eopseumyeon chulgeuneul mot haneundeyo.

    Will it take long? I can't get to work without a car.

    Line 10
11. 11

    B 이틀쯤 걸릴 것 같습니다. 그동안은 작은 차나마 한 대 빌려 드리겠습니다.

    Iteuljjeum geollil geot gatseumnida. Geudonganeun jageun chanama han dae billyeo deurigetseumnida.

    It'll probably take about two days. In the meantime we'll lend you a car, though it's only a small one.

    Line 11
12. 12

    A 그렇게 해 주시면 고맙죠. 이번에는 확실하게 고쳐 주세요.

    Geureoke hae jusimyeon gomapjyo. Ibeoneneun hwaksilhage gochyeo juseyo.

    That would help a lot. Please make sure it's properly fixed this time.

    Line 12
13. 13

    B 네, 이번에는 꼭 원인을 찾겠습니다. 빌려 드릴 차는 저기 있는 흰색 경차입니다. 열쇠 여기 있습니다.

    Ne, ibeoneneun kkok wonineul chatgetseumnida. Billyeo deuril chaneun jeogi inneun huinsaek gyeongchaimnida. Yeolsoe yeogi itseumnida.

    Yes, this time we'll get to the bottom of it. The car we're lending you is the little white one over there. Here are the keys.

    Line 13
14. 14

    A 정말 작네요. 그래도 기름값은 덜 들겠어요.

    Jeongmal jangneyo. Geuraedo gireumgapseun deol deulgesseoyo.

    It really is small. Well, at least it'll be cheap on petrol.

    Line 14