Day 71: Cancelling a Phone Plan at Sixteen

Dialogue

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1. 1

   B 어서 오세요. 뭐 도와드릴까요?

   Eoseo oseyo. Mwo dowadeurilkkayo?

   Welcome. What can I help you with?

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2. 2

   A 안녕하세요. 지난달에 여기서 가입한 요금제를 해지하고 싶어서요.

   Annyeonghaseyo. Jinandare yeogiseo gaipan yogeumjereul haejihago sipeoseoyo.

   Hello. I'd like to cancel the plan I signed up for here last month.

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3. 3

   B 네, 성함이랑 생년월일 알려 주시겠어요?

   Ne, seonghamirang saengnyeonworil allyeo jusigesseoyo?

   Sure. Could I have your name and date of birth?

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4. 4

   A 이서윤이고요, 2010년 3월 15일생이에요.

   Iseoyunigoyo, 2010nyeon 3wol 15ilsaengieyo.

   Lee Seoyun. Born March 15, 2010.

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5. 5

   B 확인해 볼게요. 무제한 요금제로 한 달에 구만 구천 원짜리 쓰고 계시네요.

   Hwaginhae bolgeyo. Mujehan yogeumjero han dare guman gucheon wonjjari sseugo gyesineyo.

   Let me check. You're on the unlimited plan, at ninety-nine thousand won a month.

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6. 6

   A 네, 그때 행사한다고 해서 가입했는데, 첫 달 청구서 보고 엄마한테 엄청 혼났어요.

   Ne, geuttae haengsahandago haeseo gaipaenneunde, cheot dal cheongguseo bogo eommahante eomcheong honnasseoyo.

   Yes, I signed up because there was a promotion, but when my mom saw the first bill, I got in huge trouble.

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7. 7

   B 아, 그러셨어요? 그런데 지금 바로 해지하시기는 좀 어려워요. 약정 기간이 남아서 위약금이 있는 데다가, 미성년자라서 부모님 동의도 필요하거든요.

   A, geureosyeosseoyo? Geureonde jigeum baro haejihasigineun jom eoryeowoyo. Yakjeong gigani namaseo wiyakgeumi inneun dedaga, miseongnyeonjaraseo bumonim donguido piryohageodeunyo.

   Oh, I see. But cancelling right now is a bit tricky. You're still within the contract period, so there's a cancellation fee, and since you're a minor, you'd also need your parents' consent.

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8. 8

   A 위약금이 얼마나 나오는데요?

   Wiyakgeumi eolmana naoneundeyo?

   How much is the cancellation fee?

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9. 9

   B 받으신 요금 할인이랑 단말기 지원금을 합하면 삼십만 원 정도 부과될 거예요.

   Badeusin yogeum harinirang danmalgi jiwongeumeul hapamyeon samsimman won jeongdo bugwadoel geoyeyo.

   Adding up the discount you got and the subsidy on the phone, you'd be charged around three hundred thousand won.

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10. 10

    A 삼십만 원이요? 제 한 달 용돈의 여섯 배예요.

    Samsimman woniyo? Je han dal yongdonui yeoseot baeyeyo.

    Three hundred thousand? That's six times my monthly allowance.

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11. 11

    B 그래서 이런 경우에는 해지보다는 요금제를 낮추시는 걸 권해 드려요. 그러면 위약금이 안 나오거든요.

    Geuraeseo ireon gyeongueneun haejibodaneun yogeumjereul natchusineun geol gwonhae deuryeoyo. Geureomyeon wiyakgeumi an naogeodeunyo.

    That's why in cases like this, we recommend switching to a cheaper plan rather than cancelling. That way there's no fee.

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12. 12

    A 요금제만 바꾸는 것도 부모님 동의가 필요해요?

    Yogeumjeman bakkuneun geotdo bumonim donguiga piryohaeyo?

    Do I need my parents' consent just to change plans too?

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13. 13

    B 계약자가 어머님으로 돼 있어서 어머님 동의는 필요해요. 전화로 확인만 해 주시면 돼요.

    Gyeyakjaga eomeonimeuro dwae isseoseo eomeonim donguineun piryohaeyo. Jeonhwaro hwaginman hae jusimyeon dwaeyo.

    The contract is in your mother's name, so we do need her consent. She just has to confirm it over the phone.

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14. 14

    A 그럼 제일 싼 걸로 바꿔 주세요. 사실 와이파이 되는 데서는 데이터를 거의 안 써요.

    Geureom jeil ssan geollo bakkwo juseyo. Sasil Waipai doeneun deseoneun deiteoreul geoui an sseoyo.

    Then please switch me to the cheapest one. Honestly, I hardly use any data when there's Wi-Fi.

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15. 15

    B 그러면 이 청소년 요금제가 괜찮겠네요. 기본 요금이 싼 데다가 할인까지 받으면 한 달 통신비가 이만 원 초반이에요.

    Geureomyeon i cheongsonyeon yogeumjega gwaenchankenneyo. Gibon yogeumi ssan dedaga harinkkaji badeumyeon han dal tongsinbiga iman won chobanieyo.

    Then this youth plan should suit you. The base rate is low, and with the discount on top, your monthly phone bill would be just over twenty thousand won.

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16. 16

    A 진짜요? 그럼 엄마도 좋아하시겠어요. 지금 바로 전화해 볼게요.

    Jinjjayo? Geureom eommado joahasigesseoyo. Jigeum baro jeonhwahae bolgeyo.

    Really? Mom will be happy, then. I'll call her right now.

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17. 17

    B 네, 통화 연결되면 저 바꿔 주세요. 제가 내역을 설명드릴게요.

    Ne, tonghwa yeongyeoldoemyeon jeo bakkwo juseyo. Jega naeyeogeul seolmyeongdeurilgeyo.

    Sure. When you get through, pass the phone to me. I'll explain the details to her.

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18. 18

    A 근데 이번엔 계약서를 끝까지 다 읽어 볼게요. 작은 글씨까지요. 그래도 되죠?

    Geunde ibeonen gyeyakseoreul kkeutkkaji da ilgeo bolgeyo. Jageun geulssikkajiyo. Geuraedo doejyo?

    But this time I'm going to read the whole contract. Even the small print. That's okay, right?

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19. 19

    B 그럼요, 꼼꼼히 읽어 보셔야 하고말고요. 궁금한 건 뭐든지 물어보세요.

    Geureomyo, kkomkkomhi ilgeo bosyeoya hagomalgoyo. Gunggeumhan geon mwodeunji mureoboseyo.

    Of course! You absolutely should read it carefully. Ask me anything you're not sure about.

    Line 19