Day 45: The Supplier Missed the Deadline

Dialogue

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1. 1

   A 다들 알겠지만, 용기 거래처 납품이 삼 주나 늦었어요. 그래서 신제품 출시가 늦어지게 생겼어요.

   Dadeul algetjiman, yonggi georaecheo nappumi sam juna neujeosseoyo. Geuraeseo sinjepum chulsiga neujeojige saenggyeosseoyo.

   As you all know, our container supplier delivered three whole weeks late. So the new product launch is going to be delayed.

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2. 2

   B 온라인 사전 예약 고객들한테 벌써 문의가 오고 있어요. 이대로면 환불 요청도 늘어나게 생겼어요.

   Ollain sajeon yeyak gogaekdeulhante beolsseo munuiga ogo isseoyo. Idaeromyeon hwanbul yocheongdo neureonage saenggyeosseoyo.

   We're already getting questions from customers who pre-ordered online. At this rate, refund requests are going to go up too.

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3. 3

   C 계약서를 확인해 봤는데, 납기가 일주일 넘게 지연되면 지체 배상금을 청구할 수 있는 조항이 있어요.

   Gyeyakseoreul hwaginhae bwanneunde, napgiga iljuil neomge jiyeondoemyeon jiche baesanggeumeul cheongguhal su inneun johangi isseoyo.

   I checked the contract, and there's a clause that lets us claim a late-delivery penalty if they're more than a week late.

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4. 4

   A 금액이 얼마나 돼요?

   Geumaegi eolmana dwaeyo?

   How much would that come to?

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5. 5

   C 하루에 납품 금액의 0.1%씩이라서, 계산해 보면 삼백만 원 정도예요.

   Harue nappum geumaegui 0.1%ssigiraseo, gyesanhae bomyeon sambaengman won jeongdoyeyo.

   It's 0.1% of the order value per day, so by my count it's about three million won.

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6. 6

   B 우리가 입은 손실에 비하면 적은 돈이에요. 광고 일정까지 다 바꿔야 하잖아요.

   Uriga ibeun sonsire bihamyeon jeogeun donieyo. Gwanggo iljeongkkaji da bakkwoya hajanayo.

   That's small compared to what we've lost. We have to change the whole ad schedule too.

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7. 7

   A 근데 우리 용기를 만들 수 있는 곳이 사실상 그 업체 하나뿐이에요.

   Geunde uri yonggireul mandeul su inneun gosi sasilsang geu eopche hanappunieyo.

   But in practice, that supplier is the only one that can make our containers.

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8. 8

   C 그래도 계약 위반은 위반이에요. 이번에 그냥 넘어가면 다음에도 또 늦을 거예요.

   Geuraedo gyeyak wibaneun wibanieyo. Ibeone geunyang neomeogamyeon daeumedo tto neujeul geoyeyo.

   Still, a breach of contract is a breach. If we let it slide this time, they'll be late again.

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9. 9

   B 저는 조금 생각이 달라요. 작은 회사끼리는 한번 사이가 틀어지면 다시 회복하기 어렵게 마련이에요.

   Jeoneun jogeum saenggagi dallayo. Jageun hoesakkirineun hanbeon saiga teureojimyeon dasi hoebokagi eoryeopge maryeonieyo.

   I see it a bit differently. Between small companies, once a relationship goes sour, it's bound to be hard to repair.

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10. 10

    A 업체 쪽에서는 늦어진 이유를 뭐라고 해요?

    Eopche jjogeseoneun neujeojin iyureul mworago haeyo?

    What does the supplier say about why it was late?

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11. 11

    C 원료 수입이 늦어졌대요. 근데 그걸 미리 알려 주지 않은 건 분명히 그쪽 책임이에요. 우리는 납품 예정일 전날에야 알았어요.

    Wollyo suibi neujeojyeotdaeyo. Geunde geugeol miri allyeo juji aneun geon bunmyeonghi geujjok chaegimieyo. Urineun nappum yejeongil jeonnareya arasseoyo.

    Their imported raw materials came in late. But not telling us in advance is clearly their fault. We only found out the day before it was due.

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12. 12

    B 그 점은 저도 화가 나요. 하지만 배상금을 받으면 다음 주문 때 단가를 올리자고 할 수도 있어요.

    Geu jeomeun jeodo hwaga nayo. Hajiman baesanggeumeul badeumyeon daeum jumun ttae dangareul ollijago hal sudo isseoyo.

    That makes me angry too. But if we take the penalty, they might ask to raise the unit price on the next order.

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13. 13

    A 둘 다 일리가 있네요. 그럼 이렇게 해요. 배상금은 공식적으로 청구하고, 대신 다음 납품 대금에서 나눠서 빼는 방식으로 조정해 봐요.

    Dul da illiga inneyo. Geureom ireoke haeyo. Baesanggeumeun gongsikjeogeuro cheongguhago, daesin daeum nappum daegeumeseo nanwoseo ppaeneun bangsigeuro jojeonghae bwayo.

    You both have a point. So let's do this. We formally claim the penalty, but offer to deduct it in instalments from the next delivery payments.

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14. 14

    C 좋아요. 그럼 기록은 남기면서 관계도 지킬 수 있겠네요.

    Joayo. Geureom girogeun namgimyeonseo gwangyedo jikil su itgenneyo.

    Good. That way we keep it on record and still protect the relationship.

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15. 15

    B 그리고 다음 계약서에는 지연이 예상되면 사흘 안에 알려야 하는 조항을 넣으면 좋겠어요.

    Geurigo daeum gyeyakseoeneun jiyeoni yesangdoemyeon saheul ane allyeoya haneun johangeul neoeumyeon jokesseoyo.

    And in the next contract, I'd like a clause saying they must tell us within three days if they expect a delay.

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16. 16

    A 좋습니다. 이참에 다른 용기 업체도 한두 곳 알아봅시다. 한 곳에만 기대면 이런 일이 또 생기게 마련이니까요.

    Joseumnida. Ichame dareun yonggi eopchedo handu got arabopsida. Han goseman gidaemyeon ireon iri tto saenggige maryeoninikkayo.

    Good. While we're at it, let's look into one or two other container suppliers. If we depend on just one, this sort of thing is bound to happen again.

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